At Pink Butter, every piece is thoughtfully packed and quality-checked to make sure it reaches you in perfect condition.
No Returns Policy
At the moment, we do not accept returns or refunds once an order has been delivered. All purchases made through our website are considered final.
Damaged or Incorrect Orders
In the rare case that you receive:
- a damaged item
- a defective product
- an incorrect order
Please reach out to us within 48 hours of delivery at:
Kindly include:
- your order number
- clear images/videos of the issue
Once reviewed, we may offer a replacement or store credit, depending on the situation.
Eligibility for Replacement
To qualify for a replacement:
- the item must be unused and in original condition
- the issue must be reported within 48 hours of delivery
- supporting images/videos must be provided
Contact Us
For any questions, feel free to reach out to us at:
We’re always happy to help 🩷